Deloitte Hiring 2023 For Customer Support – Analyst- Interested candidates may check eligibility, hiring process, exam pattern, salary, job location, job description, etc. Jobinfo provides all new government, private, MNC, and local job updates for freshers and experience. Interested and eligible candidates can read more details below
Deloitte Recruitment 2023
Company Name | Deloitte |
Post Name | Customer Support – Analyst |
Salary | 6.5 LPA* |
Experience | 0 – 1 Year |
Qualifications | Any Graduate |
Job Location | Hyderabad |
Batch | 2017/ 2018/ 2019/ 2020/ 2021/ 2022 |
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Deloitte Job Description
Deloitte is hiring candidates for the post of Customer Support – Analyst.
Deloitte Job Roles and Responsibilities
- Technical knowledge learning and be a quick learner
- Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of information in a timely manner
- Ability to work under strict deadlines, prioritize and multitask work assignments, take ownership and adhere to strict internal quality assurance processes
Deloitte Job Eligibility Criteria
- Any Graduate
Deloitte Job Preferred skill
- Excellent Customer service (Phone / Chat / Emails)
- Excellent spoken English Language proficiency
- Proficient with MS-Office
- ServiceNow experience preferred
- Exposure to application support, ITIL framework etc.
- Excellent written & verbal skills
- Customer handling skills – Call etiquettes
- End to End ticket management
- Basis ITIL concepts of Incident, problem & change management is must
- Experience in managing voice & non-voice support (Calls, chats & email)
- Adhering to SLAs like response time of an email & chat. ASA for calls & etc.
How to Apply for Deloitte Recruitment 2023?
Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.
About Deloitte
Deloitte Touche Tohmatsu Limited, commonly referred to as Deloitte, is an international professional services network headquartered in London, England.
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