Deloitte Hiring 2022 For Customer Support Analyst- Interested candidates may check eligibility, hiring process, exam pattern, salary, job location, job description, etc. Jobinfo provides all new government, private, MNC, and local job updates for freshers and experience. Interested and eligible candidates can read more details below
Deloitte Recruitment 2022
| Company Name | Deloitte |
| Post Name | Customer Support Analyst |
| Salary | ₹ 4.8 LPA * |
| Experience | Freshers (0-1 year) |
| Qualifications | BE/ B.Tech / MCA |
| Job Location | Hyderabad |
| Batch | 2018/ 2019/ 2020/ 2021 / 2022 |
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Deloitte Job Description:
Deloitte is hiring candidates for the post of Customer Support Analyst.
Deloitte Job Roles and Responsibilities:
- This position is responsible for providing Service Support for various software applications, with a high degree of customer satisfaction, expertise, accuracy and timelines.
- Keep users informed about their Incidents’ status at agreed intervals.
- Log all Incident/Service Request details & functions as the first point of contact for users.
Deloitte Job Eligibility Criteria:
- Any Graduate.
- 0-1 year experience
- Comfortable to work in 24*7 environment (rotating shift changes up to every month):
- 5:30 AM – 2:30 PM IST, 2:00 PM – 11:00 PM IST & 9:00 PM – 06:00 AM IST
- Have passion on technical knowledge learning and be a quick learner
- Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of information in a timely manner
- Initiates and/or implements corrective action as needed, in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained
- Have demonstrated ability to work in a fast-paced, dynamic environment, prioritizing work and adjusting to changing business demands
- Exceptional attention to detail, relevancy, authenticity, and accuracy of information gathered; ability to structure, organize and synthesize data quickly with the end-user perspective in mind.
- Enthusiastic self-starter with a can-do attitude, delivering a consistent high level of performance.
- Exceptional attention to detail and willingness to work in a demanding and results-oriented global business environment with frequently changing priorities.
- Ability to work under strict deadlines, prioritize and multitask work assignments, take ownership and adhere to strict internal quality assurance processes.
Deloitte Job Preferred skill:
- Excellent Customer service (Phone / Chat / Emails)
- Excellent spoken English Language proficiency
- Proficient with MS-Office
- ServiceNow experience preferred
- Exposure to application support, ITIL framework etc.
- Excellent written & verbal skills
- Customer Service experience
- Comfortable to work in 24*7 environment
About Deloitte :
Deloitte Touche Tohmatsu Limited, commonly referred to as Deloitte, is an international professional services network headquartered in London, United Kingdom.
How to Apply for Deloitte Recruitment 2022?
Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.
If you face any issues while applying. Do let us know in the comment section.
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