Sutherland Hiring 2023 | Customer Service

Sutherland Hiring 2023 For Customer Service- Interested candidates may check eligibility, hiring process, exam pattern, salary, job location, job description, etc. Jobinfo provides all new government, private, MNC, and local job updates for freshers and experience. Interested and eligible candidates can read more details below

Sutherland Recruitment 2023

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Sutherland Job Description

Sutherland is hiring candidates for the post of Customer Service.

Sutherland Job Roles and Responsibilities

• Consultants in this role get to: Strengthen relationships: Support for general billing inquiries. Access customer records and verify customer account information.
• Identify potential customer needs and recommend solutions. Place follow-up calls to customers to ensure their needs are met in an efficient manner.
• Develop problem solving abilities: Access customer databases, knowledge resources and technical applications to determine root causes and resolutions.
• Teamwork: Interact with client departments (test desk, field service, dispatch) regarding escalations. Schedule a technician visit when needed.
• Improve technical skills: Attend job-related training: new hire and refresher training, new product or service updates and product cross-training.

Sutherland Job Eligibility Criteria

• 12th Pass/Any Graduate/ High School diploma or equivalent 

Sutherland Job Preferred skill

• Our most successful candidates have: – High School diploma or equivalent – Basic PC keyboarding skills;
• Microsoft Office experience (Outlook, Word, Excel) – Direct client contacts technical support experience – Excellent verbal and written communication skills – Strong problem-diagnosis and problem-solving skills – Multi-tasking skills,
• showcased using several applications – Experience working with CRM applications (preferred) – Ability to be goals oriented – Strong communication skills and ability to express ideas clearly –
• To work from home you must: 2.0 Ghz Dual Core or better processor,2 GB RAM (some employment opportunities require a minimum of 4 GB RAM),10 GB available hard drive space, Sound card, Windows 7,
• including Windows 8 and 8.1, Internet speeds of 1 Mbps upload and 15 Mbps download, Dual ear (designed to minimize audio interference from outside sources). Noise cancelling microphone

How to Apply for Sutherland Recruitment 2023?

Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.

About Sutherland

Sutherland is an experience-led digital transformation company that can help business achieve non-linear growth by delivering exceptionally engineered experiences for customers and employees. Do this by combining human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology and automation.

If you face any issues while applying. Do let us know in the comment section.

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