Wipro Hiring 2023 For Service Desk- Interested candidates may check eligibility, hiring process, exam pattern, salary, job location, job description, etc. Jobinfo provides all new government, private, MNC, and local job updates for freshers and experience. Interested and eligible candidates can read more details below
Wipro Recruitment 2023
| Company Name | Wipro |
| Post Name | Service Desk |
| Salary | 3.8 LPA* |
| Experience | Freshers |
| Qualifications | B.Sc/ B.E/ B.Tech/ BCA/ MS/ M.Sc/ M.Tech/ MCA |
| Job Location | Bangalore/ Pune |
| Batch | 2018/ 2019/ 2020/ 2021/ 2022 |
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Wipro Job Description
Wipro is hiring candidates for the post of Service Desk.
Wipro Job Eligibility Criteria
- B.Tech, BCA, BSc(Computer Science), M.Tech, MCA, MSc(Computer Science)
Wipro Job Roles and Responsibilities
- Technical Support/Service Desk Agent -L1 will be the part of Global Support Team supporting the Client Full Time Employees, Vendors/Contractors via voice/ email / chat.
- Acts as single point of contact for all IT related issues.
- Provides status and updates on tickets to authorized users.
- Adherence to policies and procedures, closure of open calls after resolution.
- Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution.
- Identifying the issue and categorizing / prioritize the incident
Wipro Job Preferred skill
- Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution
- Identifying the issue and categorizing / prioritize the incident
- Must have skills : VPN, Troubleshooting
- Good to have skills : Technical Support, Service Desk
How to Apply for WiproRecruitment 2023?
Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.
About Wipro
Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. Thierry Delaporte is serving as CEO and managing director of Wipro from July 2020.
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